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Join Susan Bradley on The Ecommerce Roadmap. Each week, we'll take you behind the scenes of real stores where you’re going to learn actionable strategies and tips that will fast-track the growth and profitability of your e-commerce business.

Dec 2, 2025

Hayley runs a beautiful bath and body store in northern Michigan and, like a lot of retailers, her in-store sales are strong but her online channel is lagging behind. Her big goal? Get her online sales to match her brick-and-mortar sales by the end of the year. In this episode, you’ll hear us reverse-engineer that goal using simple math, her key metrics, and a few strategic tweaks that any store owner can steal to grow sales quickly and sustainably.

In this episode, you’ll learn:

  • How to “qualify” your big sales goal so you’re not setting yourself up to feel terrible on January 1st

  • The simple spreadsheet exercise that shows you exactly how many extra orders you actually need

  • Why traffic, conversion rate, and average order value work together — and which one you should focus on first

  • The quickest ways to raise your average order value, including front-of-the-line shipping, in-cart upsells, and smart bundles

  • How to rethink your brick-and-mortar counter as a list-building machine (without turning your staff into pushy salespeople)

  • What to expect when you finally turn on the traffic tap with ads and why a lower conversion rate isn’t always a bad sign

RELATED LINKS:

Get on the Reliable Revenue® Waitlist: https://classroom.thesocialsalesgirls.com/reliable-revenue

Check out Hayley’s Website:

 https://harborsidebathandbody.com/

Frequently Bought Together

https://apps.shopify.com/frequently-bought-together